Returns & Exchange

CANCELLATIONS, RETURNS & REFUNDS

Due to the unique nature of this business and in relation to matters of hygiene and public safety, all sales are final, non-exchangeable and non-refundable. Please ensure that the correct information regarding your order was submitted prior to checkout and confirmation to avoid disappointment. 

In the unfortunate event that you receive an incorrect order, please contact us at hello@eternelleco.com and we will assist you on what to do next. Please allow up to 48 hours for us to get back to you.